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About Us

About Us

Where Experience Meets
Innovation

Focusing on supporting client success

We focus solely on supporting success in higher education and public sector organizations. Why? We believe your work is a key part of a brighter future, and a mission brings out the best in us all. Our team understands the challenges and pressures that higher education and public-sector agencies face today—and we’re committed to helping you overcome them with connected data for better budgeting, planning, and forecasting.

Find a partner who cares

We understand that every institution is unique, which is why we take a personalized approach to every project. Our team works closely with our clients to develop customized solutions that address their specific needs and goals, while leveraging the latest tools and technologies to drive efficiency and effectiveness.

A certified anaplan partner
with deep roots

Founded in 2019, Tru Consulting is led by industry experts with decades of higher education and public sector experience. As a certified Anaplan Partner, we implement a single software platform, focusing on unlocking all its potential for your specific financial planning and analysis needs. Our ultimate goal is to empower your staff through a proven implementation process, custom training, and expert support.

Certified

Asian American Business

Tru Consulting is a proud member of USPAACC, the most established and largest nonprofit
organization representing Pan Asian American and their related groups in business, sciences, the
arts, sports, education, public and community services.

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Mission
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Vision
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Mission

Dedicated to surpassing client expectations, we provide exceptional consulting services to Education and Public Sector partners. With unwavering commitment to excellence from project initiation to completion, we ensure strategic objectives are met and business performance is enhanced. Leveraging our deep industry expertise, cutting-edge technology, and innovative approaches, we deliver tailored, sustainable solutions for our clients' most pressing challenges. Our mission extends beyond delivering projects efficiently; it's about fostering genuine partnerships, empowering clients to make data informed decisions, positively influencing their organization and the communities they serve.

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Vision

Our vision is to consistently deliver exceptional client experiences that surpass expectations, foster trust, and inspire lasting partnerships where clients achieve transformative results and become our most enthusiastic advocates.

Environmental

Tru's Environmental, Social,
& Governance (ESG) Vision

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Equity
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Community
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Sustainability
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Equity

We believe the importance of growing and maintaining a diversified and inclusive workforce. We aim to be a team where all employees will also feel empowered to bring their best ideas forward, knowing that their voices will be heard. We value the differences and similarities that we share and engage in a workplace. We are honored to be certified as a Great Place to Work.

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Community

Our values are at the core of what we do at Tru, we are committed to improvement and making a difference in our communities. We focus in on the events and groups sometimes not highlighted in communities and we make great efforts to support endeavors in multiple communities across the United States. Below are a few examples of our community outreach:

  • Partnering with the Evan Nakashige Foundation to raise funds for suicide prevention and to end the stigma around mental health, particularly in the Asian American and Pacific Islander (AAPI) community.
  • Sending holiday cheers and cards to those living in assisted living centers across the country.
  • Writing cards to pediatric patients.

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Sustainability

Tru Consulting understands the importance of sustainability in the workplace by limiting the environmental consequences of doing business. As a technology implementation service provider, we continuously encourage our clients to leverage better connected technology for efficient and automated operations to reduce the amount time spent on the screen and paper use to do financial planning and analysis.

  • Allowing team members to work more than 80% remotely, reducing our carbon footprint by minimizing the need for transportation.
  • Being nearly a paperless organization (99%), with exceptions only when clients require hard copies or “wet” signatures.
  • Aiming to reduce unnecessary waste and encouraging team members to utilize reusable materials in their daily routine, avoiding single-use products whenever possible.
  • Ensuring all used/old electronic goods are properly recycled.
  • Preferring to work with vendors who also have an ESG mission.

Values

Our Values

These are our principles

At Tru Consulting, we believe that our success is built on the foundation of delivering excellence
and developing trusted relationships with our clients, partners, and colleagues in an inclusive and
diverse environment. As we seek to cultivate a culture of excellence, our values guide our actions
and serve as a compass for our decisions.

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Client-Centric Approach

Our clients are at the heart of everything we do. We are committed tounderstanding their unique challenges and providing exceptional service. This approach drives us tocontinuously evolve and foster meaningful partnerships built on trust and reliability.

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Inclusion

We are dedicated to fostering a workplace where differences are celebrated, leading to richercollaboration, deeper understanding, and meaningful connections. We believe that inclusivity is thefoundation of innovation and creativity, driving our ability to understand andserve our clients.

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Trust

We understand that trust is earned through unwavering integrity, transparency, and reliability. Weare committed to upholding the highest ethical standards in all our interactions, both within ourorganization and with our clients, partners, and communities.

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Excellence

We are committed to providing the highest quality of service to our clients, partners, andcolleagues to foster collaboration, transparency, and achieve excellence across all areas.

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Integrity & Accountability

We take pride in our commitment to doing what is right, even when no one iswatching. We are dedicated to delivering on our commitments and taking responsibility for the outcomesand hold ourselves accountable for delivering on our promises.

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Innovation

We develop solutions and services that inspire, transform, and lead the way in our industry. We continuously seek to innovate and improve our services, our solutions, processes and approaches to deliver better outcomes for our clients.

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Efficiency

Our commitment to efficiency empowers us to achieve operational excellence and enhanceproductivity. We embrace innovative technologies and continuous improvement, ensuring that our clientsreceive high-quality solutions in the most timely and cost-effective manner without sacrificing.

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I am proud to be part of a company that values me as a whole person. We are encouraged to share our ideas and know we will be heard.

Tru Team Member
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I am proud to be part of a company that values me as a whole person. We are encouraged to share our ideas and know we will be heard.

Tru Team Member
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I am proud to be part of a company that values me as a whole person. We are encouraged to share our ideas and know we will be heard.

Tru Team Member
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Team

Our Team

The Innovators behind TRU

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Mela Fezzey, MBM
Senior Managing Partner, CEO
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Wayland Ng, CFA
Senior Managing Partner, Founder
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Sophie Pae, CPA
Managing Partner, Strategic Client Delivery Lead
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Justin Martin
Managing Partner, Chief Growth Officer
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John Merriman
Managing Partner, Chief Delivery officer
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Libby Deibler
Partner, Vice President of Strategic Initiatives
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Shardai Olivio
Partner, Chief Operating Officer

Join Our Team

Careers

These are the values we stand by each day.

Guiding us each day, we use these principles as a foundation and bedrock to the
decisions we make.

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Accountability

We take ownership of all our work and always strive for excellence in meeting our clients’ needs.

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Integrity

We always aim to be honest and inspire trust by doing the right thing, being transparent, and communicating honestly with clients and colleagues.

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Commitment

We are dedicated to the long-term success of our clients by providing the highest level of professionalism and ethical standards in everything we do.

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Excellence

We are determined to deliver the best service and experience. We aim to lead by example and work hard to exceed our clients’ expectations.

Recent Job Openings

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Director, Data and AI Strategy

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USA
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Senior Consultant

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USA
Current Openings

Founded In 2019.

Why work for TRU
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Changing how consulting is
done for the better

We are changing how consulting is done by leaps and bounds. We help think, plan, and execute, so that higher education institutions and public sector agencies are prepared to succeed—today and tomorrow. At Tru, we have built an inclusive, fun, productive, and motivating culture dedicated to excellence.

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We're looking for creative individuals

We are always looking for individuals who are self-starters, dedicated, strategically focused, and eager to learn. If you are up for the challenge, we are always interested in great people! If you are interested in joining our team, reach out to us below. All applicants must be authorized to work in the United States.

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Diversity is in our DNA

Here at Tru Consulting, we believe in the value of diversity. We appreciate and embrace the unique skills and experience that each person brings.  We are a company committed to offer a hiring and work experience where all people are valued, regardless of age, background ethnicity, gender identity, religion, sexual orientation, and disability status

Join Us

Join the TRU family.

Are you passionate about higher education and the public sector? Motivated by solving
difficult problems? Join the fast-growing Tru Consulting team!

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Ready to Modernize
Your Planning?

Schedule a complimentary discovery call today